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••• Frequently Answered Questions About Our Rentals •••
Where do I pick up the keys?
What do I need to bring?
What kind of shopping is in the area?
When is it going to snow?
Do I need tire chains?
Security Deposit
Can I bring my pet?
What is your cancellation pollicy?
What time is check in and check out?
What are the Business Hours
 
Q: Where do I pick up the keys?
A: For check in arrangments and key pick up, Please call 1-909-856-4398 we can also do late check ins, its a 24 hour service
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Q: What do I need to bring?
A: Bring your own Linens. Top sheets, bottom sheets, pillow cases and all of your own towels. Dish towels, bath towels , wash cloths etc. You can also order linen service please contact us prior to your arrival. Supply your own firewood you can also have wood delivered to the cabin prior to your arrival.Trash bags, Paper towels, Toliet paper
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Q: What kind of shopping is in the area?
A: Vons, Stater Bros, K- Mart, Save-ons, Rite-aid, 3 Starbucks, all kinds of Mom and Pop shops in the village About 100 different eatery’s and 7 gas stations
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Q: When is it going to snow?
A: If we could honestly answer this one we would not be working here
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Q: Do I need tire chains?
A: It is a necessary to carry chains during the winter season even if they are not required. Highway patrol can stop you to make sure they are in your vehicle. Even with 4 wheel drive. Other things to carry in the car during snow storms to be prepared are a blanket.( for laying on the cold wet icy ground to put the chains on or to keep warm) Shovel ( to dig out the guy 3 cars in front ofyou that blocking traffic so that you can get past him), cat litter( for traction) and some food and water sometimes it is a long wait to get through the chain check points.
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Q: Security Deposit
A: .Security deposit is charged 2 days prior to arivial and retruned 10 days after your departure Cabin needs to be left neat and tidy and trash need to be removed form cabin and taken to the trash site listed on your check in map
DO NOT REMOVE THE ASHES FROM THE FIRE PLACE, We'll do that at no charge.
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Q: Can I bring my pet?
A: There is a $50.00 non-refundable fee for each dog (if dogs are allowed at the cabin, some cabin's do not allow pets.) If you bring pets with out our permission you will loose your entire security deposit.
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Q: What is your cancellation pollicy?
A: NO CANCELLATIONS 30 DAYS PRIOR TO ANY RESERVATION.: $75.00 CANCELLATION FEE prior to 30 days. NO REFUNDS FOR UNUSED NIGHTS. NO REFUNDS! in house credit for prior to 30 days .
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Q: What time is check in and check out?
A: Check in is after 3pm check out is at 11am sometimes we can extend check out time please check with us first.
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Q: What are the Business Hours
A: On line booking is 24 hours
to book over the phone hours are
10am to 7pm 7days a week
909-856-4398
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All Seasons Resort Rentals
41348 Big Bear Blvd., #4
P.O. Box 708, Big Bear Lake, CA 92315
(909) 866-5851 or Toll Free (800) 752-4020
Email: Stay@AllSeasonsBigBear.com